10 languages
Tea & Co
Over 150 teas in 10 languages. After the relaunch: a new structure, new filters, a new layout and an AI tea adviser built into the shop.
Build it
Make it sell
Keep it running
Service · AI assistants
An assistant that knows what it must not say.
Most chat windows say too much or refuse almost everything. Ours do neither, because we write them ourselves.
Price your project
from AED 12,300excl. VAT, one-off · after that only usage, paid directly to the model provider
Four levels, not two
Allowed or forbidden? The work is in between.
An example from a skincare brand, because the limits are tight there. Pick a level and see how the assistant answers.
Answers in full, from verified product data. These are exactly the questions where a purchase otherwise fails silently.
Answers with the product and a link, but in the approved wording. Most assistants refuse here and give away sales.
Stops naming products and hands over to a person. It can still explain things in general terms.
Hands over without dodging. A “but for general wellbeing we have…” would be worse than silence.
We are not lawyers. What your assistant may say is a question for your legal adviser. We build the structure that keeps it to that.
Skincare assistantonline
Hello, I am an AI assistant. If you would rather speak to a person, our team is available by phone.
Required for EU markets since 2 August 2026: the assistant says first that it is an AI.What building one revealed
4
The shop’s recommendations contradicted its own warnings.
For one regulated shop we checked every cross-selling recommendation against the legal limits. Four of them pushed a combination over a limit that the product page itself warned about. The assistant did not cause that. Building it made it visible.
Built, not installed
Five things no subscription delivers.
- 01
It knows your range
From fields your team maintains: quantities, composition, price per day and what a product is not suitable for.
Subscription: reads marketing copy and guesses - 02
No subscription
You pay only for usage, directly to the model provider. In a month without conversations you pay nothing.
Subscription: the same amount every month - 03
The account is yours
Set up in your name, with us invited. If we ever part ways, everything keeps running.
Often: the account sits with the agency - 04
Nothing is stored
The conversation lives in the visitor’s browser and ends with the tab. No server log, no cookie.
- 05
It says it is an AI
Required for EU markets since 2 August 2026 under the EU AI Act, with no transition period.
Work
Three assistants, already advising.
The AI tea adviser at Tea & Co, the skin adviser for Europäische Klosterheilkunde and the product assistant at Josephs are live, right in the shop.
82 products
Europäische Klosterheilkunde
Filters by application and skin type, in-depth knowledge about the plants and, new, an AI skin adviser that answers care questions and puts together a routine for each skin type.
€0.84 a day
Josephs
That is the cost of a daily portion, shown right next to the price, along with how long a pack lasts, who the product suits and when to talk to the pharmacist first. An AI assistant answers questions right on the page.
Investment
Your assistant, priced transparently.
The AI product assistant is preselected. The price depends mostly on how many products it needs to know.
- 1Goal
- 2Selection
- 3Enquiry
What do you want to achieve?
You can pick several. We suggest suitable services, and you can deselect anything.
What are we building on?
Optional. For design and print-only projects, leave this blank.
Doesn’t fit a box?
Nearly there.
You receive your selection by email. Daniel or Bianca will contact you personally. No call centre, no sales pressure.
Thank you, we have your enquiry.
You have a copy by email. We will contact you personally within one working day.
FAQ
Questions about AI assistants
Can’t see your question? Daniel or Bianca will answer it personally.
What does the assistant cost to run?
Only usage, paid directly to the model provider on your own account. In a month without conversations you pay nothing.
Does the assistant have to say it is an AI?
For EU markets, yes. Since 2 August 2026 the EU AI Act requires that visitors can tell. With us it is the first message in the chat.
Are conversations stored?
No. The conversation lives in the visitor’s browser and ends with the tab. What sending the request to the model provider means for data protection, we settle before the build.
Does it only work for one kind of shop?
No. The same structure works for a hotel, a service business or a B2B catalogue. What it answers about is decided by your range.
Can the assistant place orders or make bookings?
No, and we say so openly. A system that acts on the visitor’s behalf is a different project. This assistant answers, hands over and knows the difference.
Your brand can do more. We will show you how much.
Two minutes is all it takes to put your project together and see what it costs. Or write directly to Daniel or Bianca.