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Twenty years of doing this, written down where it might be useful. No agency news, no announcements — only the questions people actually ask us, answered the way we would answer them on the phone.
In a shop a customer asks how long it lasts. Online they close the tab [...]
It was fast at launch, nobody broke anything, and now a category page takes six [...]
Forty products can be slower than two thousand. The number that decides whether a shop [...]